Flow Clinic is a lower body injury rehab & podiatry clinic in Wairau Valley, North Shore, Auckland. We assess how your hip, knee, ankle and foot work together, then guide recovery with manual therapy, exercise rehab, custom orthotics or shockwave therapy.
ACC Registered Provider
No GP referral needed for eligible injury claims.
Southern Cross Affiliated
Eligible Southern Cross claims can be processed at the clinic.
If your knee twisted on the field, your ankle rolled on a kerb or your hip took a fall, it may be covered by ACC. As an ACC registered provider we can lodge an eligible claim at your first appointment, assess the whole lower limb, and set a rehab plan that matches the load your body needs to handle.
Some knee, ankle and foot problems need footwear changes or orthotic support alongside rehab, because how your foot loads the ground changes what the knee and hip have to absorb. We prescribe custom orthotics when the biomechanical assessment supports it, not as a default for every painful foot.
When tendon or heel pain has stopped improving, shockwave therapy can support the next stage of recovery. We pair it with a progressive loading plan for Achilles, plantar heel and selected knee tendon conditions.
The first appointment is about understanding the problem properly. We assess the whole lower limb chain, from hip and pelvic control through knee mechanics to foot loading, then combine hands-on physical therapy, exercise and practical support around the injury and your goals.
Your rehab plan progresses toward walking, stairs, running, gym, work or sport with clear strength and load milestones rather than guesswork.
Sports Injury Rehab →
We assess pain, movement, strength, balance, gait, footwear, hip control and training load before deciding what treatment actually makes sense.
Lower Limb Assessment →
Persistent tendon pain in the heel, Achilles or knee usually needs the right mix of progressive loading, support and recovery planning.
Achilles Tendinopathy Treatment →Hip, knee, ankle and foot problems are rarely isolated. Start with the area closest to your problem, or book a lower limb assessment and we can guide the next step.
You don’t need to know which treatment you need. Just pick the one that sounds most like you, and we’ll guide the rest.
Start with an ACC injury visit. No GP referral is needed for an eligible claim, and we can lodge it on the day.
ACC Injury Care → Gradual PainBook a private assessment. We’ll explain the likely cause, your treatment choices and the next step in plain language.
Book Private Visit → Just BrowsingBrowse by pain area, or compare injury rehab, custom orthotics and shockwave therapy before deciding what’s next.
Browse Conditions →Flow Clinic brings lower body injury rehab and physical therapy together with podiatry, biomechanical assessment, custom orthotics and shockwave therapy for hip, knee, ankle, foot and sports injuries across the North Shore.
For eligible knee, hip, ankle and foot injuries from sport, work, falls or an awkward step. No GP referral is needed for eligible ACC injury care.
View ACC Injury Rehab →
Prescribed when foot mechanics, footwear or load patterns are likely contributing to your symptoms or blocking recovery further up the leg.
View Custom Orthotics →
Used when clinically appropriate for selected persistent tendon, heel and soft tissue pain across the lower limb.
View Shockwave Therapy →ACC injury appointments are subsidised for eligible claims. Private appointments are available when pain developed gradually or is not covered by ACC.
A full assessment from the hip to the foot, with diagnosis support, treatment in clinic and a rehab plan you can start the same day. No GP referral is needed for eligible injury claims.
Book InitialFollow up treatment may include soft tissue massage, joint mobilisation, exercise progression, taping, footwear advice and guidance for returning to activity.
Book Follow UpFor persistent pain, concerns that developed gradually or problems unrelated to an injury. Includes an assessment, clear explanation, treatment choices and a plan suited to you.
Book PrivateQuick answers about ACC cover, knee and hip pain, costs and how we work with other providers.
Flow Clinic is a podiatry-led lower limb injury rehabilitation clinic at 5B/54 View Road, Wairau Valley, on Auckland’s North Shore. It is run by podiatrist Jason Kwon and treats hip, knee, ankle and foot problems as one connected chain, combining biomechanical assessment, hands-on treatment, progressive exercise rehabilitation, custom orthotics and shockwave therapy. Flow Clinic is an ACC registered treatment provider and a Southern Cross Affiliated Provider, and no GP referral is needed to book. Consultations are available in English and Korean. It is not a general physiotherapy practice, and it is not a nail and callus only foot clinic.
If your knee was hurt in an accident, such as a twist during sport, an awkward landing, a fall or a work incident, it may be covered by ACC. Flow Clinic is an ACC registered provider, so we can lodge an eligible knee claim at your first appointment without a GP referral. Knee pain that built up gradually is generally seen as a private consultation.
We work across the whole lower limb, including the hip, pelvis, knee, shin, calf, ankle and foot. These areas load each other, so a knee or hip problem is often influenced by how the foot and ankle move. We assess and treat that chain together rather than one joint in isolation.
No. You can book directly with Flow Clinic. A GP referral is not required for a private appointment, and it is not required to lodge an eligible ACC injury claim, because Flow Clinic is an ACC registered treatment provider and can lodge the claim at your first appointment. If your problem needs imaging, medication or a specialist opinion, we will write to your GP or refer you on.
For eligible ACC injury claims, the initial appointment is $25 and follow up appointments are $15. Private consultations are $80 initially and $50 for follow up appointments. We are also a Southern Cross Affiliated Provider and can process eligible claims at the clinic.
We take a history of the injury, then assess pain, joint movement, strength, balance, gait and footwear from hip to foot. You will get a clear explanation of what may be driving your symptoms, treatment where appropriate and a rehab plan you can start straight away.
Extracorporeal shockwave therapy has the strongest research support in plantar heel pain, with reasonable evidence in some other tendon conditions such as Achilles and gluteal tendinopathy. It is not a standalone cure. Current evidence supports using it alongside a progressive loading programme rather than instead of one. A typical course is three to six sessions about a week apart, and we reassess as we go rather than committing you to a fixed package. We recommend it only when the diagnosis and the stage of the problem suit it.
Clinical trials show foot orthoses can reduce pain in specific presentations, including plantar heel pain and some cases of patellofemoral knee pain, but they are not needed by everyone with foot pain. We prescribe them when the biomechanical assessment shows that how your foot loads the ground is contributing to your symptoms or blocking recovery. Custom devices are made from a cast or scan and are usually ready within about two weeks, and we review fit and symptoms after you have worn them in.
Both are load related problems, so they usually improve over months rather than weeks. Most plantar heel pain improves within six to twelve months, and often sooner with load management, footwear changes and a structured strengthening plan. Achilles tendinopathy loading programmes generally run for at least twelve weeks, with meaningful change commonly taking three to six months. Recovery time varies with how long the problem has been present, your activity demands and how consistently the plan is followed.
Often yes. A claim does not have to be lodged on the day of the accident, and we can lodge it at your appointment. ACC, not the clinic, decides whether cover is accepted, and a clear account of how the injury happened makes that decision easier. Leaving it a long time can make cover harder to establish. If ACC declines cover, the visit is charged as a private consultation, and we will tell you that before treatment.
Yes. We regularly collaborate with physiotherapists, GPs, sports doctors and orthopaedic specialists across the North Shore. If you already see a physiotherapist, we can work alongside them on biomechanics, footwear or orthotics. We will refer you elsewhere when another provider is better suited to your needs.
Yes. Alongside injury rehabilitation we provide general podiatry care, including painful or thickened nails, ingrown toenails, corns and callus, and diabetic foot health assessments covering circulation, sensation and skin integrity. If you have diabetes, reduced sensation or poor circulation, do not treat foot lesions yourself and seek prompt care for any new wound.
Yes. Jason Kwon consults in both English and Korean, so your assessment findings, diagnosis and rehabilitation plan can be explained in Korean. 한국어 상담이 가능합니다. This is often useful when working through an ACC claim, a loading programme, or footwear and orthotic advice in detail.
We are at 5B/54 View Road in Wairau Valley on Auckland’s North Shore, a few minutes from Glenfield, Takapuna, Milford, Northcote and Birkenhead. Parking is available at the clinic. We are open Monday to Friday from 9am to 8pm and Saturday from 9am to 5pm. We are closed on Sunday.